Guide to passing operations, project and quality managementmarketing, A
- Steenkamp R
- ISBN: 9781869283704
- eISBN: N/A
- ePub ISBN: N/A
- 155 Pages | Published: 2004
Topic 1: A Focus on Operations Management
1. Operations and productivity management defined
2. Operations management terminology, tasks, principles and objectives
Topic 2: Strategic Choices for Operations
3. Operations strategy for competitiveness
4. An operations strategy of social responsibility and sustainable development
Topic 3: Operations Design
5. Operations design, process types, layout and work flow
6. Product design and job design
Topic 4: Operations Planning and Control
7. Demand management and capacity planning and control
8. Aggregate planning, MPS and operations scheduling
9. Inventory, MRP, JIT and supply-chain planning and control
10. Project management
Topic 5: Operations Improvement
11. Quality, quality management and TQM
12. Operations maintenance and continuous improvement
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