Organisations are essentially social entities whose effectiveness depends on the contribution and affective commitment of people. Successful organisations do not develop by chance, but are rather the result of carefully planned interventions into their structure, leadership and management orientations, culture, processes and behaviours. Organisational behaviour: a contemporary South African perspective provides a solid and scientific foundation for understanding, predicting, evaluating and managing individual and group behaviour in organisations.
Organisational behaviour explores the expectations that organisations and employees have of each other. It addresses contemporary issues related to business ethics, systems psychodynamics, engagement, performance excellence, changing communication technology, transformational and authentic leadership, diversity and globalisation. It contains encounters, discussion questions, practical exercises and case studies to stimulate self-study, debate and reflective thinking. Updated lecturer support material is also available.
Organisational behaviour is aimed at aspiring as well as established managers and business owners, irrespective of their field.
Part 1 Introduction
Chapter 1 An introduction to organisational behaviour
Chapter 2 Organisational culture
Part 2 The individual
Chapter 3 Individual diversity in the workplace
Chapter 4 Motivation and engagement of the South African workforce
Chapter 5 Performance management
Part 3 Groups, teams and the organisation
Chapter 6 Groups and teams
Chapter 7 Communication in the information age
Chapter 8 Wellness and stress
Chapter 9 Power, empowerment and influence
Chapter 10 Managing conflict
Chapter 11 Decision making
Chapter 12 Leadership and followership
Chapter 13 Organisational change and innovation
Supplementary material available for this title includes:
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