Advanced communication skills
- Erasmus-Kritzinger L, Swart M, Mona V
- ISBN: 9781874940418
- eISBN: N/A
- ePub ISBN: N/A
- 484 Pages | Published: 2000
Essential information, useful hints and practical applications of various aspects of advanced communication in the business world. Focuses on problems and deficiencies in the South African business sector. Includes case studies and offers a wide range of extra reading on all topics. Aimed at managers at all levels, personal assistants, professional secretaries and all those studying for certificates, diplomas or degrees in business-related subjects. Other titles in the series: Introductory communication and Effective communication.
1. Organisational communication
2. The formulation of aims and objectives
3. Media communication and advertising
4. Presentation communication
5. Multicultural communication in the business world
6. Language usage
7. Critical evaluation of auditive, visual and written material
8. Concise business communication
9. Business letters
10. Meeting correspondence
12. Event communication
14. Problem solving and decision making
15. Conflict and stress
17. Oral communication and listening skills
18. Case studies
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