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  • Advanced communication skills
  • Erasmus-Kritzinger L, Swart M, Mona V
  • ISBN: 9781874940418
  • eISBN: N/A
  • ePub ISBN: N/A
  • 484 Pages | Published: 2000

Essential information, useful hints and practical applications of various aspects of advanced communication in the business world. Focuses on problems and deficiencies in the South African business sector. Includes case studies and offers a wide range of extra reading on all topics. Aimed at managers at all levels, personal assistants, professional secretaries and all those studying for certificates, diplomas or degrees in business-related subjects. Other titles in the series: Introductory communication and Effective communication.

1. Organisational communication

2. The formulation of aims and objectives

3. Media communication and advertising

4. Presentation communication

5. Multicultural communication in the business world

6. Language usage

7. Critical evaluation of auditive, visual and written material

8. Concise business communication

9. Business letters

10. Meeting correspondence

11. Reports

12. Event communication

13. Motivation

14. Problem solving and decision making

15. Conflict and stress

16. Interviews

17. Oral communication and listening skills

18. Case studies

All source material (excluding figures and tables) has been supplied in an editable format (Microsoft Office) and you can fully customise it to your needs.

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