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  • Diversity management for business success
  • Human L
  • ISBN: 9780627026423
  • eISBN: N/A
  • ePub ISBN: N/A
  • 160 Pages | Published: 2005

Exactly what diversity management is, why it makes business sense and how it can be measured are questions that cause confusion among managers and learners alike. Moreover, the way in which diversity management is conceptualised and managed in some local and international companies seems to make matters worse. This book aims to address these issues in a practical and sensible way. 

Chapter 1 Introduction
Chapter 2 The business case for diversity
Chapter 3 Diversity: Two approaches
Chapter 4 Towards a better understanding of diversity
Chapter 5 Practical diversity skills
Chapter 6 Putting together a diversity strategy
Chapter 7 Roles, responsibilities, competencies, outputs and performance management
Chapter 8 Organisational diversity strategy, and functional or departmental action plans
Chapter 9 Case study 1: South African Breweries Limited
Chapter 10 Case study 2: Caltex South Africa
Chapter 11 Conclusion: Some personal reflections

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