Tel: 012 342 2765 | marketing@vanschaiknet.com

  • Essential business communication - communicating with a vision 2/e
  • Shober D
  • ISBN: 9780627030581
  • eISBN: 9780627030703
  • ePub ISBN: N/A
  • 204 Pages | Published: 2013

Given the global nature of business in today's rapidly expanding, technologically proliferate environment, the ability to communicate professionally is paramount. Developing and enhancing the indispensable skills of written and oral communication enable business personnel to reflect a positive image for their company and encourage trust in the services being offered. Essential business communication provides direction in professional communication and recognizes it as a vital part of effective business practice.

Essential business communication is designed specifically for the South African professional who has to inform, persuade, advise, confirm business decisions, request information and register complaints about goods or services, among others, in a style that is not only forthright and honest, but also conveys a pleasant and helpful tone that will invite further interaction and involvement.

Contents include the following:

General grammar, punctuation and style, and common spelling errors

Writing business letters and emails

  • Researching and writing reports, including designing tables and graphs
  • Public speaking and presentations
  • Preparing visual aids
  • Constructing a successful curriculum vitae

Essential business communication is aimed at undergraduate students in communication and English. 

Chapter 1: Introduction
Chapter 2: Learning to love language
Chapter 3: Writing business letters
Chapter 4: Researching and writing reports
Chapter 5: Designing tables and graphs for reports
Chapter 6: Small-group dynamics
Chapter 7: Oral communication
Chapter 8: Speech preparation
Chapter 9: Public-speaking delivery
Chapter 10: Visual aids
Chapter 11: Visual design
Chapter 12: Gender and culture: language awareness in the workplace
Chapter 13: Selling yourself: constructing a successful CV

Supplementary material available for this title includes:

PowerPoint outlines

Suggested answers to textbook questions

JPEGs of all figures and tables



All source material (excluding figures and tables) has been supplied in an editable format (Microsoft Office) and you can fully customise it to your needs.

Please click on the link below to access the Lecturer Support Material (LSM) portal:

LSM Portal

If this is the first time you access Van Schaik Publishers LSM, you will need to register and set up a profile. Once your registration has been approved you will be sent an email and will then be able to request access to the resources you need for a particular book. You will also be able to request access to the resources of additional books using your profile.

We welcome any suggestions regarding new or additional resources. For any queries or feedback please contact our digital publisher at lsm@vanschaiknet.com. The material available varies from book to book and may also be developed further over time.

If you are uncertain about the registration and access request procedures, please download the LSM Manual.

LSM Manual

Lecturer Support Material is available free to lecturers who lecture on courses where the book is prescribed but samples are also available should you wish to review what is available as part of your prescribed book selection process. Please contact your Marketer for access to the sample LSM.

Student requests for LSM will not be entertained and any attempts by students to access lecturer support material will be reported to a student’s lecturer or to the Head of Department.