- welcomes you to an exciting educational experience based on outcomes-based education and training
- uses user-friendly language for both first and second language users
- covers all the important aspects of effective communication skills needed to study more effectively, be confident and productive in a study environment and improve your qualifications
- shows you how to
- be motivated, have a good self-image and a positive attitude
- study more effectively
- practise your listening skills
- read different text types
- compile basic business correspondence
- uses case studies and practical applications to test your knowledge and monitor your progress
- contains a wide range of extra reading on various topics
- guides and supports you and your facilitator in the implementation of a holistic approach to learning and teaching in an outcomes-based education and training system.
A. Stress and Stress Management
UNIT 1: EFFECTIVE STUDY SKILLS
1.1 Motivation and Goal Setting
1.2 Time Management
1.3 Your Brain and Intelligences
1.4 Principles of Memory or Remembering
1.5 Principles of Forgetting
1.6 Strategies for Effective Classroom Learning
1.7 Strategies for Effective Self-study
1.8 Examination and Assessment techniques
UNIT 2: LISTENING AND SPEAKING SKILLS
2.1 Listening and Society
2.2 Listening and Communication
2.3 Factors Which Will Affect Your Understanding While You Are Listening
2.4 Obstacles to Effective Listening
2.5 Guidelines for Effective Listening
2.6 The Consequences of Poor Listening
2.7 Techniques for Improving Listening Skills
2.8 Your Responsibility as a Listener
2.9 Three Steps to Effective Note-taking
2.10 The Listening leader
2.11 Speaking Skills
UNIT 3: LANGUAGE SKILLS
3.2 Nouns and Pronouns
3.5 Sentence-linking Devices (Conjunctions)
3.6 Adjectives and Adverbs
3.8 The Verb and Its Auxiliaries
UNIT 4: READING SKILLS
4.1 Theoretical Overview
4.2 Strategies for Effective Reading
4.3 Structures to Present results of Reading
4.4 Visual Literacy
UNIT 5: WRITING SKILLS
5.1 Telephone Technique and Etiquette
5.2 Fax and Fax Cover Page
5.3 Short Message Forms
5.4 Internal Memorandum 290
5.5 Forms and Questionnaires
All source material (excluding figures and tables) has been supplied in an editable format (Microsoft Office) and you can fully customise it to your needs.
Please click on the link below to access the Lecturer Support Material (LSM) portal:
If this is the first time you access Van Schaik Publishers LSM, you will need to register and set up a profile. Once your registration has been approved you will be sent an email and will then be able to request access to the resources you need for a particular book. You will also be able to request access to the resources of additional books using your profile.
We welcome any suggestions regarding new or additional resources. For any queries or feedback please contact our digital publisher at firstname.lastname@example.org. The material available varies from book to book and may also be developed further over time.
If you are uncertain about the registration and access request procedures, please download the LSM Manual.
Lecturer Support Material is available free to lecturers who lecture on courses where the book is prescribed but samples are also available should you wish to review what is available as part of your prescribed book selection process. Please contact your Marketer for access to the sample LSM.
Student requests for LSM will not be entertained and any attempts by students to access lecturer support material will be reported to a student’s lecturer or to the Head of Department.