Performance
information is playing a bigger and bigger role in the public service
environment. Governments worldwide increasingly realise that without reliable,
useful performance information, no government or manager can plan for and
monitor the success of programmes and projects. Managers must therefore be able
to develop, implement and maintain a performance information system, based on
the business cycles of the organisation, and internal auditors must have the
knowledge to audit it.
Performance
information for managers and internal auditors sets out best
practice based on the Framework for Managing Programme Performance Information
and other relevant frameworks published by the South African government in its
drive towards establishing a government-wide monitoring and evaluation system.
The principles provided for internal auditing can serve as the basis for
developing audit programmes.
Contents
include the following:
· Legal and
policy framework
· The business
cycle and performance information
· Performance
information concepts
· Developing
performance indicators, targets and standards
· Data and
performance information
· Publishing
performance information
· Roles and
responsibilities
· Ensuring
quality performance information
Performance
information for managers and internal auditors is aimed at
managers who are responsible for implementing a performance information system
within government, and internal auditors who have to assist management in its
role.
Jeanne Prinsloo
has been working in the public service environment since 1978, first as
an employee and later as a consultant. Jeanne established Pro Publico
Consultancy in 2005 to serve as a specialist auditor in the performance
auditing environment. She has since added the auditing of performance
information to her field of expertise and gives training in the auditing of
performance and performance information. She provides a consulting service on
the development of performance indicators and related policies and frameworks.
Jeanne is the co-author of Performance auditing: a step-by-step
approach, also published by Van Schaik.
Chapter
1 Introduction to performance information
Chapter
2 Legal and policy framework
Chapter
3 The business cycle and performance information
Chapter
4 Performance information concepts
Chapter
5 Developing performance indicators, targets and standards
Chapter
6 Data and performance information
Chapter
7 Publishing performance information
Chapter
8 Roles and responsibilities
Chapter
9 Ensuring quality performance information
Chapter
10 General remarks
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