South African organisations operate in an environment that is fast changing due to digital advancement, economic challenges, social complexities, and changing employee and customer values/expectations. In this environment, successful organisations empower talented employees to work in teams and make pivotal decisions that lead to innovation and exceptionally high performance. Success for these organisations is not by chance but is the result of adopting carefully planned and sophisticated interventions into the organisational structure, leadership and management orientations, culture, and processes and behaviours. In this respect, Organisational behaviour: a contemporary South African perspective provides a solid and scientific foundation for developing an integrated and holistic understanding of the individual and group processes in the modern organisation.
Organisational behaviour explores expectations that organisations and employees have of each other. It addresses contemporary issues related to organisational culture, change, engagement, performance excellence, changing communication technology, transformational and authentic leadership, diversity, business ethics, team excellence and globalisation. It contains many encounters, discussion questions, practical exercises and case studies with a southern African orientation to stimulate self-study, debate and reflective thinking.
Organisational behaviour is aimed not only at aspiring HR practitioners and managers, but also at established professionals who need to stay updated, irrespective of their field and nature of their organisation.
Part 1 Introduction
Chapter 1 An introduction to organisational behaviour
Chapter 2 Organisational culture
Part 2 The individual
Chapter 3 Individual diversity in the workplace
Chapter 4 Motivation and engagement of the South African workforce
Chapter 5 Performance management
Part 3 Groups, teams and the organisation
Chapter 6 Groups and teams
Chapter 7 Communication in the Information Age
Chapter 8 Wellness and stress
Chapter 10 Managing conflict
Chapter 11 Decision making
Chapter 12 Leadership
Chapter 13 Organisational change and innovation
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