Performance management is, by its
very nature, a contentious and emotionally charged topic. Because the lines between
management and appraisal are often blurred, performance management tends to get
cast in a harsh and negative light, creating anxiety and distrust that defeats
the object. Performance management: A
contemporary South
African perspective examines the practice of performance
management in the modern South African workplace and how to balance the
positive with its more challenging negative facets.
Performance management: A
contemporary South African perspective explores
various aspects of performance management systems and processes. It highlights
best practice and innovative ideas for implementation that will enable
managers, employees and teams to achieve success and improve results. Examples
and real-life scenarios provide practical guidelines and applications.
Contents include the following:
· Business strategy and performance
· Creating a high-performance culture
· Performance management process
· Development and implementation of performance management systems
· An overview of performance measurement
· Performance measurement in practice
· Team performance management
· Performance management skills
· Dealing with underperformance
· Performance development
· Rewarding good performance
· Monitoring and evaluation
· The future of performance management in the new world of work
Performance management: A
contemporary South African perspective is
aimed at senior undergraduate as well as postgraduate students at further and
higher education institutions within South Africa. It will also serve as a
valuable resource to human resource practitioners and managers.
PART A: PERFORMANCE MANAGEMENT
PHILOSOPHY AND PLANNING
CHAPTER 1 Understanding performance
management
CHAPTER 2 Business strategy and
performance
CHAPTER 3 Creating a high performance
culture
CHAPTER 4 Performance management
process
PART B: PERFORMANCE ASSESSMENT AND
FEEDBACK
CHAPTER 5 Performance management
systems – development and implementation
CHAPTER 6 Performance measurement
– an overview
CHAPTER 7 Performance measurement
– in practice
CHAPTER 8 Team performance
management
CHAPTER 9 Performance management
skills
CHAPTER 10 Dealing with underperformance
PART C: PERFORMANCE IMPROVEMENT
CHAPTER 11 Performance development
CHAPTER 12 Rewarding good
performance
CHAPTER 13 Monitoring and evaluation
CHAPTER 14 The future of performance
management in the new world of work
Supplementary material available for this title includes:
Lecturer's support material includes:
- PowerPoint templates
- Toolkit, including
- suggested answers to textbook case study and review questions
- additional short questions and memorandum
- Glossary pack, including:
- PDF format of complete glossary
- ePUB format of complete glossary
- Flashcards
- JPEGs of figures and tables
All source material (excluding figures and tables) has been supplied in an editable format (Microsoft Office) and you can fully customise it to your needs.
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LSM Manual
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